Does Driven One replace PestPac or FieldRoutes?

No. Driven One is built to sit on top of your existing CRM. Routing, scheduling, service history and billing stay in the system you already run.

Which pest control CRMs does Driven One work with?

Driven One is designed to work alongside the CRMs common in the industry, including PestPac, FieldRoutes, Briostack and GorillaDesk, plus broader field service platforms like ServiceTitan and Jobber. Integration paths vary by system, so request a demo to confirm the path for your setup.

Do we have to migrate any data?

No migration of your CRM is required. Driven One reads the operational data it needs to build the performance layer and leaves your system of record in place.

Do technicians need a second app?

No — that is the point. Driven One consolidates scorecards, rewards, work, proof of service and team chat into one app rather than adding three separate tools.

Works With PestPac, FieldRoutes & Your Pest Control CRM

Pest control CRMs are good at what they were built for: routing, scheduling, service history, invoicing and collections. That is genuinely hard software and switching it is genuinely painful.

What none of them were built for is the layer above that — how each person on the team is performing, whether the bonus got paid, whether the review got asked for, whether the lead got called back, whether the customer who lapsed in April is ever coming back. Those things end up in spreadsheets, in three bolt-on tools, and in somebody's head.

The division of labor

Your CRM keeps

Scheduling, routing and dispatch
Service history and chemical or application records
Invoicing, payments and collections
Account and contract management

Driven One adds

Technician scorecards and leaderboards
Incentive programs that calculate and pay themselves
Automated review generation attributed by technician
Referral generation with automatic reward payout
Lead and pipeline tracking with time-to-contact visibility
A shared customer inbox and internal team messaging
Upsell and win-back campaigns against lapsed and upgradable accounts

Systems Driven One is built to work alongside

Driven One is designed for operators running the CRMs common in this industry, including PestPac, FieldRoutes, Briostack and GorillaDesk, as well as broader field service platforms such as ServiceTitan and Jobber used by adjacent home service companies.

Integration paths differ by system and by what your account has enabled. The fastest way to get a straight answer for your specific setup is to request a demo and tell the team what you are running.

Why a layer beats a replacement

No migration risk. Your billing, your history and your routes stay exactly where they are.
No retraining the office. CSRs and dispatch keep working in the system they know.
Faster to value. A performance layer can be live in a fraction of the time a CRM cutover takes.
Reversible. A layer you can turn off is a much smaller decision than a platform you have rebuilt your company around.

One app for the field team

The other half of this matters just as much. Technicians already carry one app for the CRM. Adding a separate reviews tool, a separate chat tool and a separate rewards tool is how field adoption dies. Driven One consolidates the performance side into the single app technicians open between stops — score, leaderboard, work, proof of service, rewards and team chat.

Keep your CRM. Add what it never had.