Effective Date: April 17, 2026
Welcome to Driven. These Terms and Conditions ("Terms") govern your access to and use of the Driven platform, including our website, software, and related services (collectively, the "Service"), operated by Driven ("Company", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
By creating an account, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.
Driven is a software-as-a-service (SaaS) platform designed to help home services businesses manage operations, track performance, engage customers, and grow their business. Features may include but are not limited to reporting dashboards, customer relationship management, scheduling tools, and communication features.
You must be at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent. By using the Service, you represent and warrant that you meet these requirements.
To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account credentials secure. You are responsible for all activity that occurs under your account.
Access to the Service may require a paid subscription. All fees are due in accordance with the billing terms presented at the time of purchase. Fees are non-refundable except as expressly stated in these Terms or required by applicable law. We reserve the right to modify pricing with reasonable advance notice.
By using the Driven platform as a client, or by being a customer or end user of any business that uses the Driven platform, you acknowledge and agree to the following:
Clients who use Driven to communicate with their customers are solely responsible for ensuring they have obtained all necessary consents from their customers prior to initiating any communications through the platform, including SMS messages. Clients agree to comply with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any applicable state laws.
You agree not to use the Service to:
All content, features, and functionality of the Service — including but not limited to software, text, graphics, logos, and icons — are the exclusive property of Driven and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for your internal business purposes.
We take the privacy and security of your data seriously. Our collection and use of personal information is governed by our Privacy Policy. You retain ownership of any data you submit to the Service. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DRIVEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Driven and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Service, your violation of these Terms, or your violation of any rights of any third party.
We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, upon notice. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive.
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Driven is incorporated, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration or in the applicable state or federal courts.
We reserve the right to update or modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new effective date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms, please contact us at:
Driven
Email: support@bemoredriven.com